Frequently Asked Questions

Orders

When will my order ship?
Orders are typically processed within 1–3 business days. Once your order ships, you'll receive a confirmation email with tracking information.

Can I cancel or change my order?
If your order has not yet been processed, we'll do our best to accommodate changes or cancellations. Please contact us as soon as possible.

Shipping

Do you ship throughout the United States?
Yes. We currently ship throughout the United States.

How can I track my order?
Once your order ships, you'll receive an email with tracking information so you can follow your package every step of the way.

Returns

What is your return policy?
We want you to love every purchase. If you're not completely satisfied, please review our Return Policy for eligibility requirements and return instructions.

Are sale items eligible for returns?
Unless otherwise stated, sale and clearance items are considered final sale.

Products

How do I choose the right size?
Please refer to the size information provided on each product page. If you have additional questions, we're happy to help.

Will sold-out items be restocked?
Some styles may return, while others are limited. We recommend joining our newsletter to be notified about new arrivals and restocks.

Contact

How can I contact Magnolias & Silk?
Visit our Contact Us page or email us anytime. We'll respond as quickly as possible, typically within one business day.